Home / Terms of Service

Terms of Service

These Terms of Service ("Terms") set out the rules for using the PodMarketers website and services. By using our website, creating an account in our client portal or ordering a service, you agree to these Terms. Please read them carefully.

1. Acceptance of terms

By visiting our website or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. Our services

PodMarketers provides podcast marketing and website development services that help podcast creators grow their audience and brand. Services are provided as described on our website, in the client portal at the time of your order, or in a written agreement with you.

3. Orders and payments

  • Payment must be made in full before work begins, unless we agree otherwise in writing.
  • Prices are listed in US dollars and may change over time. The price shown when you place your order is the price that applies to it.
  • Subscriptions are paid once, upfront, for the full term and do not renew automatically.
  • We do not store your payment details. Payments are handled by secure third-party payment providers.

4. Refunds

Because of the nature of digital marketing services, payments are non-refundable once a campaign or project has started. If you cancel before work begins, you may be eligible for a partial refund at our discretion. See our Refund Policy for details.

5. Your responsibilities

So that we can deliver the service, you agree to:

  • Provide accurate information, content and any access the project requires.
  • Respond to messages and approval requests in good time.
  • Follow the terms of the third-party platforms used in your campaign, such as Spotify, YouTube and Apple Podcasts.
  • Keep your client portal login details secure.

6. Results disclaimer

We use proven strategies and industry best practice, but we cannot guarantee specific results such as a number of downloads, listeners or followers. Performance varies with market conditions, audience behaviour and other factors outside our control.

7. Intellectual property

Materials, designs and content created by PodMarketers during a project remain our property until full payment has been received. After payment, ownership of the final deliverables passes to you. You may not reuse, resell or copy our other materials without permission.

8. Limitation of liability

PodMarketers is not liable for indirect or incidental damages arising from the use of our services, or for technical problems or downtime caused by third-party tools and platforms. Our total liability is limited to the amount you paid for the service in question.

9. Suspension and termination

We may suspend or end a service if a client breaks these Terms, provides false information or behaves inappropriately towards our team.

10. Privacy

Our Privacy Policy explains how we collect and use your information.

11. Changes to these terms

We may update these Terms from time to time. The updated version will be posted on this page with a new date. If you continue to use our services after a change, you accept the revised Terms.

12. Contact us

Questions about these Terms? Email contact@podmarketers.com.