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HelpPodcast marketing FAQ
Straight answers about our podcast marketing services, packages, payment and what to expect from a campaign.
Getting started
What do I need to get started?
Your podcast link, your niche, a description of your target audience and your main goal, whether that is downloads, leads or brand awareness. You add these in a short brief when you place an order, and we handle the rest.
How do I place an order?
Create an account in the client portal, choose a package, decide between a one-time order and a subscription, and fill in your brief. The whole thing takes a few minutes.
Which package is right for my show?
Starter (7 days) suits new shows testing promotion. Growth (15 days) suits shows that are already moving and want wider reach. Pro (30 days) suits established podcasts that want ads, weekly reports and priority support. The pricing page compares them side by side.
Do I need a big budget to start?
No. The Starter package is $70 and was designed for new podcasters. You can move up when you are ready to scale.
Campaigns and results
How fast will I see results?
Work begins as soon as your payment is confirmed and your brief is in. Most clients see new listener activity early in the campaign, and how quickly it builds depends on the package and your niche.
Do you guarantee listeners or downloads?
We guarantee real promotion to your target audience. We do not guarantee a specific number, because listener growth also depends on your content, the demand in your niche and how consistently you publish. Our campaigns are built to give your show the best chance.
On which platforms will you promote my podcast?
We promote through social media channels, email marketing campaigns and paid ads. The exact mix depends on your niche and package, and it is described on the podcast marketing service page.
Do you run paid ads for podcast promotion?
Yes. Ad campaigns are part of the Pro package, and on request we can set up and manage ads on platforms such as Facebook, Instagram and Google for other plans.
Are the listeners real?
Yes. We promote to real people and never use bots or fake plays.
Do you provide reports on progress?
Yes. Every campaign includes a performance report covering downloads, reach and engagement. Growth adds a mid-campaign review, and Pro includes weekly reports.
Can you help me monetize my podcast?
We cannot promise sponsorships. What we can do is grow your audience and visibility, which is what sponsors and advertisers look at first.
Payment, subscriptions and refunds
How does payment work?
After you place your order we send you a secure Payoneer payment link. Once you have paid and we have confirmed the payment, work starts and your order unlocks in the dashboard.
How do subscriptions work?
A subscription gives you one campaign a month for 3 months at 10% off, or 6 months at 15% off. You pay once, upfront. A new campaign starts every 30 days.
Can I cancel anytime?
There is no contract and nothing renews automatically. A one-time order simply ends, and a subscription stops after its last campaign unless you choose to renew. Refunds for orders already paid follow our refund policy.
What is your refund policy?
Because each campaign is planned for a specific show, payments are generally not refundable once work has started. If you cancel before work begins, you may receive a partial refund. See the full refund policy.
Websites and support
Do you build podcast websites too?
Yes. We design and build professional podcast websites that showcase your episodes and turn listeners into subscribers and clients. See podcast website development.
How do I contact the team during a campaign?
Sign in to your client dashboard and message us from the order. You can also use live chat or the contact page.
Ready to grow your podcast?
Pick a package, send us your show, and follow the campaign from your client dashboard. Not sure which plan fits? Ask us in live chat first.