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Refund Policy

Effective Date: October 2025
Last Updated: October 2025

At PodMarketers, we strive to deliver high-quality podcast marketing and website development services that meet your expectations. This Refund Policy explains how we handle cancellations, refunds, and related concerns.

1. General Policy

Because our services involve time, strategy, and digital work customized for each client, all payments are generally non-refundable once a project or campaign has started.

However, we believe in fairness and transparency — if no work has begun or deliverables have not been created, we may consider a partial refund at our discretion.

2. Eligibility for Refund

A refund may be approved only under the following conditions:

  • The project has not yet started (no strategy, setup, or campaign work performed).

  • A duplicate payment or accidental charge has occurred.

  • PodMarketers is unable to deliver the agreed service due to internal reasons.

3. Non-Refundable Situations

Refunds are not available if:

  • Work has already started or been completed.

  • The delay or outcome depends on third-party platforms (Spotify, YouTube, podcast apps, etc.).

  • The client fails to provide necessary information, approvals, or access.

  • The campaign has been delivered and the results differ from expectations (since marketing results can vary).

4. Cancellation Requests

If you wish to cancel your project or service:

  • Contact us immediately at [email protected].

  • Cancellations requested before work starts may receive a partial refund.

  • Once the campaign is active or design work has begun, no refund will be issued.

5. Processing of Refunds

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method used for the transaction.

  • We will notify you via email once your refund has been processed.

6. Contact Us

If you have any questions about our refund policy or would like to request a review of your situation, please contact us:

📧 Email: [email protected]

🌐 Website: www.podmarketers.com